Below you will find some examples of phrases and sentences that can be used during telephone conversations.
Answering the phone
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· Hello? (informal)
· Thank you for calling COOPESA. Juan speaking. How can I help you?
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Introducing yourself
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· Hey George. It's Lisa calling. (informal)
· Hello, this is Julie Madison calling.
· Hi, it's Gerry from the dentist's office here.
· This is she.
· Speaking.
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Asking to speak with someone
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· Is Fred in? (informal)
· Is Jackson there, please? (informal)
· Can I talk to your sister? (informal)
· May I speak with Mr. Green, please?
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Connecting someone
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· Just a sec. I'll get him. (informal)
· Hang on one second. (informal)
· Please hold and I'll put you through to his office.
· One moment please.
· All of our operators are busy at this time. Please hold for the next available person.
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Making special requests
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· Could you please repeat that?
· Would you mind spelling that for me?
· Could you speak up a little please?
· Can you speak a little slower please? My English isn't very strong.
· Can you call me back?
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Taking a message for someone
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· Sammy's not in. Who's this? (informal)
· I'm sorry, Lisa's not here at the moment. Can I ask who's calling?
· I'm afraid he's stepped out. Would you like to leave a message?
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Leaving a message with someone
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· Yes, can you tell him his wife called, please?
· No, that's okay, I'll call back later.
· Thanks. Could you ask him to call Brian when he gets in?
· Do you have a pen handy? I don't think he has my number.
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Finishing a conversation
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· Well, I guess I better get going. Talk to you soon.
· Thanks for calling. Bye for now.
· I have to let you go now.
· I have another call coming through. I better hang up now.
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